Frequently Asked Questions
Becoming a wi-triber could not be easier. With centralized customer communications and a network of retail outlets across West Amman, East Amman, Irbid and Zarqa,wi-tribers need to subscribe to the service just as they would for a TV package or club membership. By discussing each person's requirements and usage, as well as ensuring there is coverage in their area, the salesperson will tailor the appropriate wi-tribe package ranging from 256kbps to 3Mbps. Once it's all agreed the consumer buys the modem, plugs in using his username and password and the world is at your fingertips.
First it's ease of use - the plug in and play experience. Second, it's the flexibility of being able to offer a range of services that can be tailored to meet your needs. Third - affordability. You won't believe the level of performance available at an equivalent cost to the old-fashioned fixed line connections, backed up by our customer-focused team to ensure you always get the best service.
While we are a new venture, wi-tribe is backed up by unrivalled experience, knowledge and ability. Formed in April 2007, wi-tribe is the product of a joint venture between Qatar Telecom (Qtel), who holds a major stake, and the A.A. Turki Corporate Trading and Contracting (ATCO), together with a proactive partnership with Clearwire that brings these market leaders together to create exciting services.
Ultimately wi-tribe will provide complete connectivity across every market. wi-tribe is now covering West Amman, parts of East Amman, Zarqa, Irbid, Salt, Madaba and Jerash. The wi-tribe salesperson will be able to let you know whether you are in the right area to become wi-tribe enabled at your first meeting.
The only people who can access your wi-tribe account are those who have your unique username and password. So that means: you. Once online, wi-tribe is fully compliant with all the security systems available for online banking, shopping and other activities requiring the use of your confidential information.